Term and Conditions

1. General Information

1.1 About Us

Disney Store is operated by Disney Store LLC, located at 4861 New Creek Road, Huntsville, US 35816. Our customer service team can be reached at [email protected].

1.2 Target Audience

Our products are designed for Disney fans of all ages, with special collections for:

• Children (Baby Boy, Baby Girl, Boys, Girls categories)
• Adults (Adult Unisex Clothing)
• Families (Kids’ Unisex Clothing)
• Disney enthusiasts (Costumes, MagicBands, and Accessories)

Note: Some products may have age recommendations for safety reasons.

2. User Obligations and Responsibilities

2.1 Account Registration

To place orders, you may need to create an account. You agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use

2.2 Prohibited Activities

You may not:

• Use our site for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Use automated systems to extract data
• Resell our products without authorization
• Misrepresent your identity or age

3. Products and Services

3.1 Product Descriptions

We offer a wide range of Disney-themed products including:

• Clothing for all ages (dresses, rompers, jackets, sweaters)
• Accessories (bags, wallets, jewelry, watches)
• Specialty items (Costumes, MagicBands, Ear Hats & Headbands)

We strive for accuracy in product descriptions, but colors may vary slightly due to monitor settings.

3.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products.

3.3 Age Restrictions

Some items (like small accessories) may present choking hazards for young children. Parents should supervise product selection.

4. Order and Payment Terms

4.1 Order Process

Orders are processed within 1-2 business days. You will receive an order confirmation email.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store credit card information.

4.3 Pricing

All prices are in USD. We reserve the right to correct pricing errors.

4.4 Shipping

We ship worldwide (excluding some remote areas and parts of Asia) via:

• Standard Shipping: $12.95 via DHL/FedEx (10-15 days after shipping)
• Free Shipping: For orders over $50 via EMS (15-25 days after shipping)

Delivery times are estimates and not guaranteed.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items in original condition with tags attached. Exceptions:

• Costume Accessories (for hygiene reasons)
• Jewelry & Watches (unless defective)
• MagicBands (electronic items)

5.2 Return Process

1. Email [email protected] within 15 days with order details
2. Wait for return authorization (2 business days)
3. Ship items back with original packaging

5.3 Refunds

Refunds are processed within 5-7 business days after we receive your return. Original shipping fees are non-refundable.

5.4 International Returns

International customers are responsible for return shipping costs and any customs fees.

6. Intellectual Property

All content on this site, including Disney characters, logos, and designs, are protected by copyright and trademark laws. You may not:

• Reproduce, distribute, or modify any content without permission
• Use Disney intellectual property for commercial purposes
• Create derivative works based on our products

7. Liability Limitations

7.1 Product Use

Disney Store is not liable for:

• Incorrect product use
• Allergic reactions to materials
• Modifications made to products after purchase

7.2 Website Use

We are not liable for:

• Temporary website unavailability
• Technical issues beyond our control
• Third-party actions affecting your use of our site

7.3 Maximum Liability

Our maximum liability for any claim related to our products or services is limited to the purchase price of the item in question.

8. Privacy

Your privacy is important to us. Please see our separate Privacy Policy for details on how we collect and use your information.

9. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website.

10. Governing Law

These Terms are governed by the laws of the State of Alabama, USA. Any disputes shall be resolved in Huntsville, AL courts.

Thank you for bringing Disney magic into your life! ✨